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Trusted Direct Debit System

Biz Core offers you a direct debit collection solution that you can trust. Our system is secure, reliable and simple to use. We take the hassle out of direct debit management so that you can focus on what matters!

Easy-to-use Direct Debit System

With Biz Core, direct debit systems have never been easier to use. Our secure, cloud-based online payment processing platform allows you to take regular direct debit payments from a range of banking institutions, providing your business with greater control over cash flow and your customers with flexible payment options. Learn more about our software management system by talking to our team and scheduling a demo today.

 

 

Simple Set Up

Time is of the essence when you’re running a business. Every minute you save with an online direct debit payment system is more time you can spend on what’s important. That’s why with Biz Core’s direct debit system, we’ve made sure setting up recurring direct debit payments for your business is easier than ever. Just 3 quick steps:

  1. Set – Enter the payer details into Biz Core and set the payment schedule. The platform has purpose-built tools to make this quick and painless.
  2. Sign – Once set, our smart software will automatically email a direct debit authority form to the payer which can be signed online.
  3. Forget – Biz Core knows when the form is signed and will store it for you. Direct debits will now be automatic from the first scheduled payment date.
man and women using Biz Core direct debit system on a mobile phone | Biz Core

Flexible and Adaptable

Situations change quickly these days and it’s important to be flexible so your business can thrive. With Biz Core’s direct debit system, you’ll be able to stay ahead of the game no matter what life throws at you or your customers.

 

Our direct debit system provides customers with flexible payment schedule options, offering weekly, fortnightly or monthly payments. You can update the payment schedule and amount as needed and send a new direct debit authority form with a click. With 24/7 access, it’s easy to make changes as soon as you need to, whenever you need to.

 

Never miss a payment

Chasing customers for missed payments is stressful and time-consuming. But by setting up recurring direct debit payments with Biz Core, you can ensure you’re paid on time, every time. Our automated payment system means your customers won’t have to worry about remembering to pay on time. And your business will benefit from a steady, reliable cash flow.

 

 

Customer Management Simplified

With Biz Core’s intuitive direct debit management software, customer management headaches are a thing of the past.

 

Here are just some of the customer management features Biz Core offers:

  • Tag and segment customers by location, age, time slots and more.
  • Automatically log your customers’ contact information, tracking the date they signed up.
  • Monitor their payment history and instantly handle failed payments.
  • Send out automated receipts, reminders, and notices.
  • Record customer interactions.
  • Upload and store documents.
  • Send e-signature documents.
  • +more

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Why Use Biz Core as Your Direct Debit System

Boost Customer Satisfaction

Make your customers happy with express payment processing.

Paperwork is no longer a hassle when you can upload and sign documents from your computer, mobile, or tablet.

Security

Your data is safeguarded using the multilayered Microsoft Azure Cloud Security. With built-in security controls and real-time global cybersecurity intelligence to rapidly identify and stop new threats.

Feel Supported

Our Australian, onshore customer support team is ready to reduce the burden of accepting payments. We’re dedicated to ensuring you and your customers have a positive payment experience.

Payment Solutions to Suit Your Business

Biz Core caters to a range of businesses and industries. Get in touch today to discuss your particular business needs.

Data Visualisation & Daily Reports

Track your daily transactions and view your monthly revenue all in one place.

Save Time and Money

With a seamless and automated process, and 10% commission on customer charges for every successful transaction processed that month, Biz Core is here to help keep your costs down and your profits up.

Online Direct Debit Payment Processing for Small to Medium Sized Businesses

Taking direct debit online with Biz Core is a breeze. Whether you’re managing subscriptions, fees, repayments, or any other type of ecommerce transaction, our simple payments solution makes managing your income and cash flow a hassle-free experience.

Business Solutions

Business Solutions

Whether you need to manage memberships, set up recurring payments, or simply your finances, Biz Core has the payment processing solution to suit your business.
Explore our business solutions: Payment Processing Solutions for All Industries

Recurring Payments

Recurring Payments

Handle any type of recurring or subscription payment with ease. No matter the payment type, frequency, or logic required, we’ve got the system in place to make it a breeze.
Learn more: Recurring Payment Processing

Payments Gateway

Payments Gateway

Don’t need the whole payment processing system? No worries, use your own merchant facilities and just make use of our simple payment gateway.
Learn more: Online Payment Gateway

Membership Payments

Membership Payments

Get members signed up, set the payments schedule, and then let Biz Core handle the rest.
Learn more: Membership Payment Processing

Payment Automation

Payment Automation

Increase business efficiency and know you’re getting paid on time. Automation features ensure you can instantly send out receipts, handle failed payment notifications, and log any customer contact.
Learn more: Payment Automation Solutions

Credit Card Payments

Credit Card Payments

Securely accept and process credit card payments with ease. All credit cards accepted.
Learn more: Credit Card Payment Processing

Direct debit FAQs

View all FAQs
Can a debit card be used for recurring payments?

Yes, debit cards can be used for recurring payments. When you provide your debit card information for a recurring payment, the merchant or service provider will typically request authorisation from your bank to charge your card at regular intervals (e.g., monthly, quarterly, annually) for the specified amount.

Read more: Setting up direct debit for small business

Can a direct debit be set up without permission?

Any service must obtain a direct debit authority before setting up a direct debit. Biz Core’s smart software will automatically email a direct debit authority form to the payer which can be signed online. Biz Core knows when the form is signed and will store it for you. Direct debits will then be automatic from the first scheduled payment date.

 

Contact Biz Core today for more information and a live demo!

Can anybody set up a direct debit?

Any organisation can set up a direct debit as long as the customer has authorised the Direct Debit Instruction. With a direct debit payment processing solution like Biz Core, all you have to do is enter in the payer details and set the payment schedule. We then send out the direct debit authority form. Once confirmed by the customer, the direct debit payments are automated.

Can direct debit amounts change?

Direct debits can be the same each time or variable depending of the setup. For example, a membership payment will typically incur the same fee each month. However, direct debits for costs such as utility bills may vary from month to month depending on an individual's usage.

 

Biz Core’s flexible payment system allows you to make payment changes as needed so that both you and your customers can focus on what’s important.

 

Contact us today for a free live demo!

Can direct debit be reversed?

Direct debits can be reversed and this is referred to as a chargeback. If a customer wishes to reverse a direct debit, they can make a chargeback request through their financial institution. A customer may request a chargeback for several reasons, including:

Dissatisfaction with a product or service

Incorrect charges

Fraud

A credit or discount was promised

Can I set up my own direct debit?

Once your business is set up with Biz Core’s payment processing system, you’ll be able to set up direct debits and manage payments with ease. Our system provides flexibility and automation so you can focus on growing your business without laborious payment processes.

Can someone set up a direct debit without my permission?

No. To set up a direct debit, a business must be approved as a direct debit entry user by a financial institution. A signed direct debit authority form is also required.

Does direct debit come from a card or an account?

Direct debit is a cardless payment method with payments coming directly from a customer's account to a business’ account.

How do direct debit payments work?

A direct debit is an authorised automatic transaction that transfers funds from a customer's bank account, rather than their debit or credit card, to a merchant's account. Direct debits are often used for recurring scheduled payments, though they can also be used for one-off payments.

 

Once you and the customer have agreed on the amount to be debited and the payment schedule, your customer will need to provide you with their BSB and account number. The customer will also need to complete a direct debit authority form. Then, once the form is signed, the customer’s account will be debited according to the amount and schedule agreed upon.

How do I get customers to pay by direct debit?

Offering incentives is a great way to encourage customers to pay via direct debit. Popular incentives include:

Offering small discounts on products or services for direct debit customers.

Offer the first month free.

Rewards cards.

Waiving admin fees.

Offer a once-off charitable donation for every customer who chooses to pay via direct debit.

How is Direct Debit Set Up?

To set up a direct debit, a business first must obtain a signed direct debit authority form from the customer. Biz Core’s direct debit system has made this process simple and hassle-free for both the business and the customer.

The set up takes just 3 quick steps:

  1. Set – Enter the payer details into Biz Core and set the payment schedule. The platform has purpose-built tools to make this quick and painless.
  2. Sign – Once set, our smart software will automatically email a direct debit authority form to the payer which can be signed online.
  3. Forget – Biz Core knows when the form is signed and will store it for you. Direct debits will now be automatic from the first scheduled payment date.

Contact our team today to schedule a demo and find out how Biz Core can support your small business.

How long does direct debit last?

Typically, a direct debit will continue until either the customer or the company contacts their respective banks or payment providers to cancel the direct debit.

How long does it take for a direct debit to be paid?

In Australia, direct debit payments can take anywhere from 1-3 business days to clear. This timeframe will depend on the customer’s banking institution and the date of the direct debit.

How much does Biz Core cost?

The amount on your billing statement depends entirely on the payment plan you have set up with your lender or subscription service. To stop direct debit payments, you must consult your provider directly. Please refer back to your payment plan and direct debit amount with your lender or subscription service.

How much does it cost to set up a direct debit?

Biz Core is committed to providing a high quality, affordable payment solution. That’s why we have no set-up or running costs, and minimal transaction fees.

 

We offer 2 simple payment options, so you can decide exactly how much you want to pay:

 

Pass on the Cost – Never pay set up or monthly processing costs with the ability to pass on low transaction fees to your customers. With a maximum of $1.99 per transaction, your customers get the advantage of set-and-forget payment processing with very minimal outlay.

 

Absorb Low Costs – Keep customers happy by absorbing transaction fees. This low cost is then offset by the commissions you receive at the end of every month. Happy customer + money back in your pocket = win-win!

How to stop a direct debit?

If a customer wishes to stop a direct debit completely, they can do so by contacting their bank directly or their provider who they are making payments to.

Is BPAY the same as direct debit?

Direct debit and BPAY are different. Direct debit is an authorised automatic transaction that allows a business to debit funds from a customer’s account to the business account.

Short for ‘bill payment’, BPAY is a service that allows someone to pay their bills through online or mobile banking.

Is direct debit automatic?

A direct debit is an automatic transaction where money is transferred from one account to another. However, a service must obtain a direct debit authority before setting up a direct debit.

What is a Direct Debit Dishonour?

A direct debit dishonour occurs when a direct debit fails, usually due to insufficient funds. This typically incurs a dishonour fee and is recorded on the bank statement. The best way to avoid a direct debit dishonour is to ensure there are sufficient funds in the bank account.

What is a direct payment system?

A direct payment system allows customers to transfer money from their bank account to yours. Using a cloud-based direct payment system, you will have the ability to manage all of your payment scheduling, collections, and processing online. And the ability to manage customer details.

 

Contact us today to find out how Biz Core’s direct debit system can simplify your payment and customer management.

What is Direct Debit and Direct Credit?

Direct debit and direct credit are often confused with each other. However, a direct debit is an automatic transaction which withdraws funds from a customer's bank account. A direct credit is an electronic deposit into a bank account.

What is direct debit reversal?

A direct debit reversal often occurs when a customer disputes a direct debit payment and the funds are then returned back into their bank account.

What is the difference between a direct debit and a recurring card payment?

A direct debit occurs when funds are taken directly from a bank account. On the other hand, recurring card payments are charged directly to the card.

 

Biz Core’s advanced and secure payment software makes processing both direct debits and card payments a breeze. Contact us today for a free live demo!

What is the difference between direct debit and direct bank transfer?

Direct debit is an authorised transaction that allows a business to debit a customer’s account on a scheduled recurring basis. However, a direct bank transfer is when a customer can transfer a once-off payment from their bank account to a business.

What is the difference between direct debit and recurring payments?

Direct debit and recurring payments are both automated payment methods, but they differ in structure and control. Direct debit allows businesses to withdraw money directly from your bank account, often varying in amount based on the bill and can take a few business days to process. Whereas, recurring payments involve a set amount that you authorize to be charged at regular intervals, like a monthly subscription. These payments are usually easier to set up and process more quickly, as they’re often linked to cards. Essentially, direct debit is a broader category, while recurring payments are a specific use case within that framework.

Who controls direct debit amounts?

While the customer will provide their authorisation, generally, the provider controls the direct debit amount.

 

With Biz Core, our system allows your business to change direct debit amounts and payment schedules with ease and with no stress to your customers. Contact us today for a free live demo!

Who initiates a direct debit payment?

A business will initiate a direct debit payment. However, this will only occur once the business has obtained a signed direct debit authority form from the customer.

Biz Core makes setting up a direct debit easy for both your business and your customer. Contact us today for more information and a free live demo!

Will direct debit come out Saturday?

Direct debits occur on the same date each time. If the date occurs on a weekend or bank holiday, then the direct debit will come out of a customer's account the following business day.

How does a direct debit lease work?

To set up a direct debit lease, a rental agency must obtain a direct debit authority form and a rental agreement with an agreed payment schedule from the tenant. Once these have been obtained, the rental agency can set up automatic direct debit payments.

 

Biz Core makes the process of obtaining a direct debit authority form and setting up direct debit easy with just 3 easy steps:

Set – Enter the payer details into Biz Core and set the payment schedule. The platform has purpose-built tools to make this quick and painless.

Sign – Once set, our smart software will automatically email a direct debit authority form to the payer which can be signed online.

Forget – Biz Core knows when the form is signed and will store it for you. Direct debits will now be automatic from the first scheduled payment date.