Loan Servicing Software for Australian Lenders

What is a Loan Servicing Platform?

Loan servicing software is a platform designed to help lenders manage loan repayments, automate their billing processes, track loan performance and communicate with their borrower clients across the entire loan lifecycle. The loan servicing process begins once the loan has been approved and ends upon the final repayment.

Biz Core loan servicing software features include:

• End-to-end loan lifecycle management
• Loan book management
• Automated payment scheduling and processing
• Collections and write-offs
• Arrears management
• Reporting
• Data import/export
• Document management
• and+ more!

Discover how our loan management software can support your full lending operation.

What Makes Biz Core the Loan Servicing Software Platform of Choice? 

For Australian lenders needing the best loan servicing software system for their business, look for something that does more than merely track repayments. You want a loan servicing platform that streamlines your entire operation.

Essential functions and capabilities to look for include:

• Automated repayment scheduling and billing
• Real-time loan tracking and reporting
• Borrower communication tools
• Compliance and audit support
• Integration with accounting and finance systems

With the Biz Core loan servicing software system, we’ve integrated each of these features into a single, scalable platform designed for modern lenders. Experience the Biz Core difference for yourself.

Loan Repayment Tracking and Payment Automation

Biz Core believes that loan servicing software should simplify the process of managing loan repayments rather than make it more complicated. Our loan servicing platform helps lenders monitor scheduled transactions, failed payments, transaction histories and revenue performance. All from one centralised system.

With Biz Core, there’s no need to rely on spreadsheets, disconnected records or manual reconciliation anymore. Instead, your team gets a clearer view of servicing activity and cash flow across the portfolio. That means faster follow-up, fewer missed steps and better operational control as your loan book grows.

You’ll be able to see:

• Outgoings
• Scheduled transactions
• Failed transactions
• Monthly claims
• Monthly rebates
• Monthly revenue
• Transactions by status
• + more

Borrower Communication, Notes and Document Management

To uphold strong and effective loan servicing practices, it’s essential to have the complete borrower records in one place. With Biz Core’s cloud-based loan servicing software, you’ll be able to track customer interactions, look over past communications, pull up supporting documents with ease and effortlessly move between high-level customer details and payment ledger information without ever losing context. 

Biz Core enables loan providers to respond to customers more quickly, deliver more tailored and consistent service, and cut down the time spent sourcing information from multiple loan servicing tools.

Automate Customer Notifications, Alerts and Servicing Workflows

One of the biggest benefits of loan servicing software is the ability to automate many of your key customer notifications. Biz Core loan servicing software will automatically send customised notifications via SMS or email so you can keep customers informed with up-to-date information.

Examples of financial industry notifications you can automate:

• Successful payments
• Failed payments
• Overdue notices
• Collection letters
• Loan completion notifications

From successful payments and failed transactions to overdue notices and loan completion updates, there’s a lot to keep borrowers informed about. Biz Core’s automated servicing workflows make this easy, handling communications automatically while reducing admin load for your team.

Data Security and Compliance Support

When it comes to lenders managing sensitive customer and transaction information, data security is non-negotiable. With Biz Core loan servicing software, you can mitigate the risks often associated with paper-based records and other outdated servicing systems. You’ll keep your data safe and secure by centralising your data in a secure digital environment.

Biz Core’s built-in data security and encryption from Azure mean that you can rest easy. Our state-of-the-art security provides multilayered data protection to keep you and your customers safe. We apply real-time global cybersecurity intelligence to identify and respond to new threats quickly. With Biz Core, you’ll have the benefit of our comprehensive and reliable loan servicing software and the assurance of Azure’s advanced protection.